FAQ

Answers to the questions travelers ask most

Download the app, create your eSIM, and top it up by watching a few short ads — or pay if you'd rather skip them. Once you land and turn on data roaming, you're connected in 190+ countries.

It depends on the destination. It can be as low as 3 ads to get started in places like the US, Europe, Australia, Japan and the UAE, and iOS users generally watch fewer. Tip: watch on WiFi to bring the number down even further.

No. Your data never expires — top up whenever you like and save it for your next trip. Usage only starts counting once you arrive in your destination and switch on data.

Yes. A single Airvoy eSIM works across all supported countries, so there's no need to install a new one for each trip. Just don't uninstall it — you won't be able to get another.

No — Airvoy is data-only and doesn't include a mobile number. Keep your regular SIM active for calls and texts, and use Airvoy for data wherever you go.

Yes. Anyone can claim a free eSIM — just register with a WhatsApp or SMS number, no credit card required. It's perfect for families. (A handful of countries don't offer the free tier where data prices are very high.)

You can pay with Apple Pay, Google Pay, a credit or debit card, or PayPal — all from inside the app.

Get the iOS or Android app, create your eSIM, and follow the in-app installation steps. Don't forget to turn on data roaming for the eSIM, or it won't connect.

Still curious? Reach out to support.