Installation
Set up your Airvoy eSIM and get online in minutes
Compatible phone
iPhone XS / 11 or newer, unlocked.
Wi-Fi connection
An internet connection is required to download the eSIM, and you may have none on arrival.
Install before you fly
Setting up early does not start your plan; usage begins when you connect abroad.
Before you fly
Set up at home, on Wi-Fi
Create your eSIM in the app
Open the Airvoy app, select your destination, and build a balance by completing tasks or watching advertisements — or purchase a plan to skip the requirement entirely.
Install it in one tap
Airvoy installs the eSIM profile directly onto your phone. It then appears under Settings › Cellular alongside your main SIM. Seeing it listed there confirms it installed correctly.
When you land
Switch it on at your destination
Turn on the Airvoy line
Open Settings › Cellular, select your Airvoy eSIM, and enable Turn On This Line. Returning to the Cellular screen, set Cellular Data to Airvoy. Leave your home number as the default line so calls and texts continue to work.
Enable data roaming
This is the step most frequently missed. With your Airvoy eSIM selected, go to Settings › Cellular › Airvoy and enable Data Roaming.
Your eSIM runs on local partner networks abroad, so without roaming enabled it will not connect — even though you are using your own balance at no additional cost.
You're online
Allow up to a minute for the device to register with a local network. If nothing happens, toggle Airplane Mode on and off to force a fresh scan.
One thing to remember: do not delete the Airvoy eSIM from your phone. A profile can only be installed once, so removing it means it cannot be reissued. Switch the line off when it is not needed instead. Earned data does not expire, so your balance will be waiting for the next trip.
Stuck on a step? Reach out to support.